Automation
Set up WhatsApp reminders for your bookings
Build a workflow that reminds guests on WhatsApp, SMS or email — and see every send that failed.
udaybooking team5 min read
Most scheduling tools stop at email and SMS. udaybooking can send a booking reminder on WhatsApp, which in India is usually the difference between a reminder that gets read and one that doesn’t.
Create the workflow
- Open Workflows and choose New workflow.
- Pick the trigger: on booking, before the event, or after the event.
- Pick the action: WhatsApp, SMS, email or a webhook.
- Choose which booking types it applies to, and save.
A pattern that works
- On booking — an email confirmation with the join link.
- 1 day before — a WhatsApp reminder.
- 1 hour before — a second WhatsApp reminder with the join link.
- After the event — a follow-up email.
Watch the sends, not just the setup
Every reminder is tracked individually, moving through pending, sending, sent, failed, cancelled or skipped. If a number is wrong or a template is rejected, the send shows as failed rather than disappearing quietly.