For clinics and practices
Let patients book appointments
without the phone queue.
Give patients a booking page that reflects each practitioner's real availability. They book and reschedule themselves, buffers and notice keep the schedule workable, and reminders bring down no-shows — so the front desk gets its phone line back.
Why it matters
Every empty chair has a cost.
A clinic's day is a sequence of booked slots, and two things quietly erode it: the phone time it takes to arrange them, and the no-shows that leave a practitioner idle while a waiting list grows. Both are fixable without hiring more front-desk staff.
Letting patients book themselves moves the arranging off the phone and onto a page that is open whenever they think of it. Buffers and notice periods keep the resulting schedule realistic, and reminders with a one-tap reschedule turn a would-be no-show into a freed slot someone else can take — so the day runs fuller with less effort.
None of that changes how care is delivered; it changes how the appointment is arranged. The clinician still sees who is coming and when from the calendar they already keep, the front desk still handles the exceptions that need a human, and the routine booking — the part that eats the phone line — simply looks after itself.
How it works
From a phone queue to a self-booked slot.
Set it up once per practitioner and service; the bookings look after themselves after that.
- 01
Set each practitioner's hours
Every clinician connects their calendar and sets the hours they see patients. Add buffers between appointments for notes or cleaning, and a minimum notice so the next slot is never booked for a moment from now.
- 02
Publish a booking page per service
Create an appointment type for each service — a first consultation, a follow-up, a procedure — each with its own length and availability. Patients see only the times that genuinely fit, by practitioner and by service.
- 03
Patients book themselves
Share the link on your site, in an SMS or on WhatsApp on request. Patients pick a time without a phone queue, confirm with their name and contact details, and the slot is held the moment they choose it.
- 04
Reminders reduce no-shows
Confirmations and reminders go out automatically, each with a link to reschedule or cancel. An empty chair is costly in a clinic; a reminder that lets a patient move their time frees the slot early enough to offer someone else.
What you get
Built around how a practice runs.
Self-booking, calendar sync, the buffers a clinic actually needs, and reminders that protect the day.
Patient self-booking
A booking page open around the clock, so a patient can arrange an appointment at 10pm without waiting for the front desk to open. One appointment type per service keeps a short review and a long first visit from clashing.
See booking pages →Calendar sync across the practice
Connect each practitioner's Google or Microsoft calendar. A time a clinician is already busy is never offered, and every booking writes back as an event — so the practice runs from the calendars it already keeps.
See calendar sync →Buffers and notice periods
Build in buffers for notes, turnaround or cleaning between patients, set how much notice you need, and cap how many of a given appointment type you take in a day — so the schedule stays workable, not just full.
How availability works →Reminders that cut no-shows
Automatic email reminders, and WhatsApp on request, each with a one-tap reschedule or cancel link. Fewer missed appointments, and the gaps that do open free themselves early enough to fill.
See reminders →Handling patient details matters — read how scheduling data is protected and confirm it meets your own obligations.
Who it's for
For the practices patients book directly.
From a single practitioner to a multi-site practice with its own rooms and rotas.
Dental practices
Let patients book check-ups and treatments and reschedule their own appointments, with turnaround buffers built into every slot.
Physiotherapy and rehab
Manage recurring sessions across several therapists, each with their own hours, without the front desk playing calendar referee.
Counselling and therapy
Offer discreet self-booking for sessions, with notice periods and reminders that respect a patient's time and privacy.
GP and specialist clinics
Give patients a way to book consultations online, routed to the right clinician and service, easing pressure on the phone line.
Diagnostics and labs
Let patients pick a slot for a test or a scan, with capacity caps per type so a day's bookings match what the room can take.
Multi-site practices
Run separate availability per location and practitioner from one tool, so each site's page reflects who is actually in that day.
See the wider picture for scheduling in healthcare.
Give your front desk the phone line back.
Start free and publish a booking page in minutes, or book a demo and we will set it up around your practitioners, services and buffers.
FAQ
Medical scheduling, answered.
Can't find what you're looking for? Get in touch and a real person will reply.
What is medical appointment scheduling software?
It is software that lets patients book, reschedule and cancel appointments online instead of by phone. It shows each practitioner's real availability, holds the slot when a patient chooses it, writes it to the practice calendar, and sends reminders — so the front desk spends less time on the phone and fewer chairs sit empty.
Can patients reschedule or cancel themselves?
Yes. Every confirmation and reminder includes a link to reschedule or cancel. The change updates the practitioner's calendar and frees the slot automatically, so a cancellation becomes an opening someone else can take rather than a wasted hour.
Can I add buffers and notice periods?
Yes. Set buffers between appointments for notes or turnaround, a minimum notice so nothing is booked at the last minute, and a daily cap per appointment type — so the schedule the page produces is one you can actually work.
How does udaybooking handle appointment data?
Scheduling touches patient contact details, so it is worth understanding how that information is handled: role-based access, limited calendar permissions and encrypted connections. See the security page for the specifics, and confirm it meets your own regulatory obligations before you rely on it.
Do patients need an app or an account?
No. Patients book from any browser with just their name and contact details — nothing to download and no account to create, which matters for older or less technical patients who will not set one up.
Can several practitioners share it?
Yes. Each practitioner has their own availability, and bookings can route to the right clinician by service. Round-robin can also share a type of appointment across interchangeable staff where that fits how you work.
Stop scheduling.
Start meeting.
Give people a simple way to find time with you — and give your team their time back.
Rather talk it through? Request a callback or talk to sales.
Alex Morgan · 30 min
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