Messaging
Keep the appointment in the Gupshup thread.
Gupshup is a conversational messaging platform and one of the business solution providers for the WhatsApp Business API. Confirmations and reminders go out on the channel the conversation already started on, with a link to reschedule rather than a request to reply.
What is switched on depends on your plan and industry pack. Ask us to confirm before you build a process on it.
- 1Booking confirmed
- 2Gupshup reminder scheduled
- 3Reschedule link included
Illustrative flow, not a screenshot of a connected account.
What Gupshup brings to your booking workflow
Reminders where they get read
A booking confirmation that lands in Gupshup sits in the same thread as the question that started it.
A way out that is not a phone call
Each message carries a link to view, reschedule or cancel, so a clash gets fixed without anyone ringing you.
You can see what was sent
Every send is recorded against the booking, so a reminder that failed can be found rather than assumed.
How it works
Three steps to a connection you can trust. Follow the screens in your own account for the exact wording.
- 1
Confirm the channel
Check which Gupshup sender and provider your account is set up with.
- 2
Choose the moments
Decide which bookings get a message and how long before the appointment.
- 3
Send yourself one
Run a test to a number you control and read what actually arrives.
Where Gupshup sits in the catalogue
Gupshup is part of the core stack — the baseline every udaybooking account can turn on, whatever it sells.
Browse the full catalogueListed under
- Messaging
Where this connection helps
Messaging
The catalogue files Gupshup under messaging, one of the jobs that decides when an appointment should be offered, confirmed or moved.
Gupshup questions
Can someone book inside Gupshup?
Messages carry a link to the booking page. The booking itself happens there, not in the chat.
What does sending cost?
That depends on your Gupshup provider and the countries you message. udaybooking triggers the send; the channel bills it.
Is Gupshup available on my plan?
Gupshup is in udaybooking's connector catalogue, and what is switched on depends on your plan and the industry pack you run. Ask us to confirm it for your account before you build a process around it.
Start scheduling with Gupshup.
Set up your booking page, connect what you already use, and let people pick a time that works.