Messaging
Keep the appointment in the DoubleTick thread.
DoubleTick is a WhatsApp Business API product built around a shared team inbox for sales and support conversations. Confirmations and reminders go out on the channel the conversation already started on, with a link to reschedule rather than a request to reply.
What is switched on depends on your plan and industry pack. Ask us to confirm before you build a process on it.
- 1Booking confirmed
- 2DoubleTick reminder scheduled
- 3Reschedule link included
Illustrative flow, not a screenshot of a connected account.
What DoubleTick brings to your booking workflow
Reminders where they get read
A booking confirmation that lands in DoubleTick sits in the same thread as the question that started it.
A way out that is not a phone call
Each message carries a link to view, reschedule or cancel, so a clash gets fixed without anyone ringing you.
You can see what was sent
Every send is recorded against the booking, so a reminder that failed can be found rather than assumed.
How it works
Three steps to a connection you can trust. Follow the screens in your own account for the exact wording.
- 1
Confirm the channel
Check which DoubleTick sender and provider your account is set up with.
- 2
Choose the moments
Decide which bookings get a message and how long before the appointment.
- 3
Send yourself one
Run a test to a number you control and read what actually arrives.
Where DoubleTick sits in the catalogue
DoubleTick is part of the core stack — the baseline every udaybooking account can turn on, whatever it sells.
Browse the full catalogueListed under
- Messaging
Where this connection helps
Messaging
The catalogue files DoubleTick under messaging, one of the jobs that decides when an appointment should be offered, confirmed or moved.
DoubleTick questions
Can someone book inside DoubleTick?
Messages carry a link to the booking page. The booking itself happens there, not in the chat.
What does sending cost?
That depends on your DoubleTick provider and the countries you message. udaybooking triggers the send; the channel bills it.
Is DoubleTick available on my plan?
DoubleTick is in udaybooking's connector catalogue, and what is switched on depends on your plan and the industry pack you run. Ask us to confirm it for your account before you build a process around it.
Start scheduling with DoubleTick.
Set up your booking page, connect what you already use, and let people pick a time that works.