Feedback & NPS
Ask with AskNicely once the appointment is done.
AskNicely is a customer feedback platform built around NPS for service teams. The hour after an appointment is when someone remembers it clearly and still cares enough to answer.
What is switched on depends on your plan and industry pack. Ask us to confirm before you build a process on it.
- 1Appointment completed
- 2AskNicely survey sent
- 3Response linked to the visit
Illustrative flow, not a screenshot of a connected account.
What AskNicely brings to your booking workflow
Timing that gets answers
A completed appointment is the trigger, so the AskNicely survey arrives while the visit is fresh.
Feedback tied to the visit
A score means more when you know which appointment, which host and which service produced it.
Internal first
Hear it yourself before it becomes a public review — and for clinics, keep it internal by design.
How it works
Three steps to a connection you can trust. Follow the screens in your own account for the exact wording.
- 1
Pick the trigger
Which booking types should ask, and how long after they finish.
- 2
Keep it to one question
Short AskNicely surveys get answered; long ones get ignored.
- 3
Watch the first week
Check response rates and read what people actually wrote.
Where AskNicely sits in the catalogue
AskNicely is one of the connectors a particular kind of business layers on top of the core stack.
Browse the full catalogueWhere this connection helps
Beauty & wellness · Gym & fitness · Clinics
Booking-first businesses. Calendar, reminders and package or membership payments do most of the work. AskNicely belongs to that stack, and udaybooking books the appointments it produces.
Retention and NPS
The catalogue files AskNicely under retention and nps, one of the jobs that decides when an appointment should be offered, confirmed or moved.
AskNicely questions
Can clinics use this?
For internal feedback, yes. Soliciting public reviews is restricted for Indian clinics under IMC ethics, and the clinic pack enforces that.
Can we exclude some appointments?
Yes. Ask only on the booking types where feedback is useful.
Is AskNicely available on my plan?
AskNicely is in udaybooking's connector catalogue, and what is switched on depends on your plan and the industry pack you run. Ask us to confirm it for your account before you build a process around it.
Related connections
Start scheduling with AskNicely.
Set up your booking page, connect what you already use, and let people pick a time that works.